LoonieGold Terms and Conditions

Welcome to LoonieGold. These Terms and Conditions govern your use of our website, looniegold.com, and all services we provide, including our casino games, promotions, and loyalty program. By creating an account with Loonie Gold, you confirm that you have read, understood, and agreed to be bound by these terms, together with our Bonus Terms, both last updated 02.09.2026. If you do not agree, you must not use our services.

Who We Are

LoonieGold is owned and operated by 3-102-949677 SRL, registration number 3-102-949677, trading as NEMO LIMITADA, registered in the Republic of Costa Rica. Our affiliate programme operates separately under loonieaffs.com. We hold licence No. ALSI-202601006-FI1, issued by Anjouan Licensing Services Inc. under the authority of the Government of the Autonomous Island of Anjouan, Union of Comoros. Our licence is type b2c, currently valid, issued 15.01.2026 and expiring 14.01.2027. These Terms are governed by the laws of the Autonomous Island of Anjouan, and the English version always prevails over any translation, as we operate in English only.

Eligibility and Restricted Territories

We offer our services to players residing in Canada, excluding the Province of Ontario. We may require verification using government-issued identification issued in Canada, and our primary operating currency is CAD. Players from a long list of restricted countries, including Germany, Australia, Austria, Comoros, Spain, the Netherlands, Belgium, France, the United Kingdom, the United States of America, Russia, Belarus, Poland, Serbia, Lithuania, Malta, Bulgaria and several others listed in full within our policies, are not permitted to register at Loonie Gold. We reserve the right to close or restrict any account found in breach of these territorial restrictions.

Account Registration and Verification

We allow only one account per person, household, IP address, device, or payment method when playing at LoonieGold casino. During our KYC process, we may request government-issued ID, proof of address issued within the last 90 days, proof of payment method ownership, selfie verification, or a verification call. All documents should be sent to [email protected]. We may suspend withdrawals pending these checks, and suspicious or duplicate accounts opened via casino LoonieGold or casino Loonie Gold search terms will be investigated and may be closed.

Deposits and Withdrawals

We accept Interac, Visa, Mastercard, Tether (USDT), USD Coin (USDC), Bitcoin, and Ethereum. Our minimum deposits are 20 CAD via Interac, 30 CAD via Visa or Mastercard, 20 USDT, 20 USDC, 0.0003 BTC, and 0.01 ETH. Minimum withdrawal amounts are 50 CAD, 50 USDT, 50 USDC, 0.00075 BTC, and 0.025 ETH; we do not process requests below these thresholds. All deposits must originate from a payment method registered in your own name, and we do not accept third-party accounts, cards, or wallets. Payouts are sent only to the method used for depositing or to a verified instrument belonging to you.

Our withdrawal limits are 1,500 CAD per day, 4,500 CAD per week, and 12,000 CAD per month. If your balance exceeds ten times your total deposits, we may cap withdrawals at 2,500 CAD per month until the balance is paid out, and deposited funds may need to be wagered three times before withdrawal. We may adjust these limits based on risk assessment or verification status, while players reaching Minister 1 (level 9) of our loyalty programme may receive higher limits.

Processing and Pending Times

We cancel withdrawals outright if a bonus balance is active on your account. Fraud or large-win investigations may take up to 7 days, and account suspension investigations up to 10 days. We may hold withdrawals if there is a data mismatch between your personal details and your payment method. Once verification is completed, we process cashouts within up to 7 days, and refunds follow the same timeframe. Processing times vary by method, and we do not control third-party payment providers.

Bonuses and Promotions

At LoonieGold, we offer a welcome package of 550% up to 2,000 CAD plus 300 free spins across your first four deposits, each requiring a minimum of 50 CAD. Anyone searching for a loonie gold casino no deposit bonus should note that our current offers are deposit-based rather than no-deposit promotions. Wagering requirements are 30x the bonus amount for cash and 5x for free spin winnings, free spins must be used within 24 hours, and winnings from bonuses are capped at 3x the bonus amount. Bonuses expire 5 days after activation, and the maximum bet while wagering is 7.50 CAD. Bonus wagering counts only in games within our Bonus Wagering category.

We also run the Friday Grand Spins, the Weekend Reward, Weekly Cashback, a Birthday Bonus, and Fortune Wheels in Bronze, Silver, and Gold tiers. Our Install App bonus grants 20 free spins, while email and phone confirmation each unlock an additional set of spins. Full terms, wagering requirements, and expiry periods for each promotion are detailed within our Bonus Terms.

Loyalty Program

Our LoonieGold Loyalty Program activates automatically upon registration, starting at Loonizen 1. We award 10 loyalty points per 1 CAD wagered and 1 point per 1 CAD deposited. The ladder spans 20 levels across six tiers: Loonizen, Mayor, Minister, Chancellor, Monarch, and SECRET. Weekly cashback increases with your tier, reaching 15% at SECRET. From Minister 1 (level 9), we provide a dedicated VIP manager and higher withdrawal limits, and from Chancellor 1 (level 13), access to VIP Tournaments and Quests. We treat low-risk, hedging, or risk-free betting used solely to accumulate points as abuse, and such activity leads to forfeiture of points and possible disqualification.

Fair Use and Prohibited Activity

We prohibit the use of VPN services, proxy servers, IP masking tools, or any technology designed to hide or manipulate your real location while using LoonieGold. If we detect such activity, we may close your account, void all bets and winnings, and cancel pending withdrawals. We also require that all account information remains accurate and current, and we may suspend access where we suspect fraud, collusion, or any breach of these Terms.

Changes to These Terms

We may update these Terms and our Bonus Terms from time to time to reflect regulatory, operational, or commercial changes. We recommend checking this page periodically, as continued use of Loonie Gold casino after changes take effect constitutes your acceptance of the updated Terms.

Contact Us

If you have questions about these Terms, our promotions, or your account, you can reach our support team at [email protected]. Documents for verification should be sent to [email protected]. We also offer a contact form, FAQ, and live chat widget on our site. If you are not satisfied with our response, you may escalate your complaint to our licensing authority after contacting our support team first.